We welcome dog & cats combined 35lbs or less. We do not allow exotic pets. There are breed restrictions, please confirm with a leasing professional that your dog is not on our restricted breed list.

We allow up to two pets per apartment home with a combined weight of no more than 35lbs. Pets must be at least 6 months of age.

We charge a $300 nonrefundable pet fee for first pet and $150 for second pet.

We require a government issued photo id for all tours.

We charge a $50 application fee per applicant, a $150 non-refundable administrative fee and a $400 application deposit. Applicant credit results may result in a larger deposit requirement.

We require a gross household income of three times the market rental amount of the unit. Guarantors must earn four times the market rental amount to qualify. A 600 credit score is required for standard approval. Lower scores may require an additional deposit or denial. Higher scores may result in a reduced deposit.

We require the last two consecutive paystubs or (30 days), last year’s W-2 or an official offer letter to verify income.

We could list your roommate as an occupant as long as you qualify for the apartment home. Your roommate would need to meet our criminal background criteria and have a minimum credit score of 500 and good rental history.

Your security deposit will be refunded to you within 45 days of move-out assuming that there was no damage in your apartment or outstanding balances on your account. The pet fee is not refundable.

If you are terminating your lease for any reason other than military service transfers, you are responsible for lease cancellation fees.

After you have completed your lease term, you are eligible to continue on a month to month basis for a $200 a month additional charge.

Festival Park apartments include DirecTV, washer & dryers, pest control and a membership to Chester Fitness Club.

We offer flexible lease terms ranging from 3-18 months. Lease premiums may apply based on lease term.

Yes, we do offer short term leases. Short term premiums will apply.

You are not required to have renter’s insurance, but we highly recommend it.

Yes, we offer furnished units with a complete set of furniture, house wares and utilities. There is limited availability.

Yes, we offer corporate apartments.

For your convenience we have a maintenance email address which you can email all non-emergency requests 24 hours a day, 7 days a week. One of our maintenance team members will promptly address the problem within 48 business hours. In case of maintenance emergencies, please call 804.419.2287.

Rent is due on the first day of each month.

Any rental payments received after 5 pm on the 5th of each month is considered late and a 10% late fee is applied. If you are late paying rent, you will forfeit any move in specials and/or reduced rental rates.

At this time we do not offer electronic payments, but we are expected to offer this option in the near future. You may however set up an online bill pay through your bank, which needs to arrive in the office no later than the close of business on the 5th of month.

There is a rent drop box located in the management office that will be accessible from outside the office after hours.

Any guest staying for longer than seven consecutive days will require written permission from the leasing office. Anyone living in the apartment more than 7 days in any given month must submit an application and meet our credit and background standards.

Our parking is first come, first serve. You may lease a private garage for a monthly fee of $100.

If you have a motorcycle and plan to park onsite, you are responsible for abiding parking laws or you may lease a garage.

For your safety, any guest staying for longer than seven consecutive days will require written permission from the leasing office. This includes anyone under 18.

No, but cable is included in the rent free of charge.

A DirecTV package is a free service we provide. You may contact the community provider if you would like to purchase an upgraded package.

Yes, you have a membership to Chester Fitness Club.

Yes, located at our sister community, Chester Village Green within walking distance of Festival Park.

Yes, Valet Trash will happily take your recyclables with your normal everyday trash as long as it is in a separate see-through clear plastic bag.

Per City Fire/Building Code, we don’t allow grills on the apartments.

Yes, we lease our private garages for $100 per month.

We will paint an accent wall for just $150. If we paint the accent wall, you do not have to repaint at move out. If you paint, you must return it to the original condition before move out. Paint must be purchased through the leasing office to ensure a perfect match.

Yes, however packages must be picked up in a timely fashion and no perishables will be accepted.

Yes, our 20/20 program is offered to: HCA Hospitals, Philip Morris, Northrup Grumman, Dominion Virginia Power, and any local, state or federal employees. This includes a $20 application fee and your monthly rental rate is discounted by $20 per month!

Voter registration can be done in person at the Department of Motor Vehicles or on their website at www.dmv.state.va.us

1] Our brand new building offers stainless steel appliances, granite countertops, bamboo flooring, lush carpet, ceramic tile, and brand new windows!

2] We are the only neo-urban development in Chester, featuring retail and homes in one community!

3] Show off your new luxury apartment home to your friends, enjoy our piazza area by the fountain, walk to shopping and dining right outside of your doors, or lead a healthy lifestyle with your membership to Chester Fitness. We have it at all at Festival Park!