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What kind of pets do you allow? Do you permit exotic pets?We welcome dogs and cats. We do not allow exotic pets. There are breed restrictions. Please confirm with a leasing professional that your dog is not on our restricted breeds list.
- How many pets may I have?We allow 2 pets per apartment with a combined weight of no more than 100lbs. Pets must be at least 6 months of age.
- Are there any deposits, special fees, or monthly charges to have a pet?We charge a nonrefundable pet fee based on weight: 0-25lbs-$300; 26-50lbs-$400; 51-100lbs-$450. 2nd pet is ½ off.
- What must I bring with me to tour an apartment?We require a government issued photo identification for all tours.
- What are your fees and monthly charges?We charge a $50 application fee per applicant, a $150 non-refundable administrative fee and a $400 application deposit. Applicant credit results may result in a larger or smaller deposit requirement.
- What are the income and credit qualifications?We require a gross household income of three times the market rental amount of the unit. Guarantors must earn four times the market rental amount to qualify. A 600 credit score is required for standard approval. Lower scores may require an additional deposit or denial. Higher scores may result in an additional discount.
- What is acceptable “proof of income” to sign a lease?We require the last two consecutive paystubs (30 days), a current LES, last year’s W-2, 3 months’ bank statements or an official offer letter to verify income.
- What happens if I qualify for an apartment, but my roommate does not?We could list your roommate as an occupant as long as you qualify on your own. Your roommate would need to meet our criminal background check and have a 500 credit score and good rental history.
- Is my security deposit totally refundable?Your security deposit will be refunded to you within 45 days of move-out assuming that there was no damage in your apartment or outstanding balances on your account. The pet fee is not refundable.
- If I get a job transfer, can I break the lease?If you are terminating your lease for any reason other than military service transfers, you are responsible for lease cancellation fees.
- Can I change to a month-to-month lease plan after my first year?After you have completed your lease term, you are eligible to continue on a month to month basis for a $200 per month additional charge (based on the market rent).
- What utilities are included in my lease?Chester Village Green Apartments includes 150 Channels of DirecTV, trash, full-size washer & dryers, and pest control.
- How long is the term of the lease?We can offer flexible lease terms which range from 3-18 months. Lease premiums may apply based on lease term.
- Do you accept leases for short terms?Yes we do offer short term leases. Short term premiums will apply.
- Am I required to have renters insurance?You are not required to have renter’s insurance, but we highly recommend it.
- Do you offer furnished apartments?Yes we offer furnished apartments complete with a furniture package and housewares package. Utilities can also be included if needed.
- Do you offer corporate apartments?Yes we offer corporate apartments.
- If something needs to be repaired in my apartment, how do I report it?For your convenience we have a maintenance email address which you can email your non-emergency request 24 hours a day 7 days a week. One of our maintenance team members will promptly address the problem within 48 business hours.
- When is my rent payment due?Rent is due on the first day of each month.
- What day of the month am I liable for a late charge?Any rental payments received after the 5th of each month are considered late and a 10% late fee is applied. If you are paying your rent late you will also forfeit any monthly discounts you are receiving.
- Will you accept electronic payments from my bank?Yes, we are able to do one time payments or recurring payments electronically. You may also have your bank send us a check every month.
- Is there a place where I can pay my rent after office hours?There is a rent drop box located in the management office that is accessible to you from outside the office.
- There is a person who might be staying with me for a while, is that permitted by the lease?Any guest staying for longer than seven consecutive days will require written permission from the leasing office. Anyone living in the apartment home must submit an application and meet our credit and background standards.
- Do you have reserved parking?We offer one assigned spot per apartment at no charge. Any additional vehicles or guests are required to park in the over flow lots.
- I have a motorcycle, where can I park it?You may park your motorcycle in your assigned spot, the over flow lots, or offer garages for an additional rent.
- My children live with me in the summer; do I need to notify your office when they arrive?For your safety, any guest staying for longer than seven consecutive days will require written permission from the leasing office. This includes anyone under 18.
- Can I install my satellite dish at my apartment?No.
- Do you have cable services?A 150 Channel DirecTV package is included in your rent. You may contact the community provider if you would like to purchase an upgraded package.
- Does the property have a fitness center?Yes.
- Does the property have a swimming pool?Yes.
- Does the property offer on-site recycling?No, but there is a recycling service at the Chesterfield County Public library located on the right as you exit Centre Street.
- Are gas grills permitted at your property?Due to the county regulations, no open flame cooking devices are permitted at your apartment. For your convenience there is one centralized gas grill at the pool.
- Is there any additional storage space available at your property?Yes, we offer garages for an additional monthly rent.
- Are residents permitted to paint their apartment?Each apartment comes with an option to upgrade two accent walls in your kitchen and living room for an additional charge. We do allow you to paint your apartment however it is your responsibility to return the apartment to its original condition before moving out. Contact the office for paint supplies in order to correctly match the paint color.
- Will you accept my delivery packages for me?Yes as long as it is picked up within 24 hours.
- Do you have a list of Preferred Employers?Yes, we offer a discount on your application fee and your monthly rental rate if you are employed with: County/State, Philip Morris, Dominion VA Power, HCA, and Government.
- Where do I register to Vote?Voter registration can be done in person at the Department of Motor Vehicles or on their website at www.dmv.state.va.us
- How is your property different from the competition?• We are a uniquely small apartment community with just 1537 apartment homes that is located just minutes from I- 295 and I-95, Rt 288, downtown Richmond, and Ft Lee.
• Professional, Friendly and Sincere Office and Maintenance Staff.
• Located in a renowned Chesterfield County School District including: Ecoff Elementary, Carver Middle and Thomas Dale High.
• Our apartments offer open floor plans with vaulted ceilings, maintenance free electric fireplace, ceramic tile entryway, ample closet space, stainless steel appliances, full-size washer and dryers, and private balcony or patio.
• Our community offers a clubhouse to rent for events, 24 hour fitness center, pool, tennis courts, playground, and beautiful landscaping throughout.

